{"id":2178,"date":"2025-04-30T22:38:07","date_gmt":"2025-04-30T22:38:07","guid":{"rendered":"https:\/\/ycr.gzj.temporary.site\/website_bba29b24\/%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%a8%d8%af%d8%a7%d9%84-%d9%88%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%ac%d8%a7%d8%b9\/"},"modified":"2025-05-23T13:09:42","modified_gmt":"2025-05-23T13:09:42","slug":"%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%a8%d8%af%d8%a7%d9%84-%d9%88%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%ac%d8%a7%d8%b9","status":"publish","type":"page","link":"https:\/\/eliteaqiq.com\/en\/%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%a8%d8%af%d8%a7%d9%84-%d9%88%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%ac%d8%a7%d8%b9\/","title":{"rendered":"Exchange and Return"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2178\" class=\"elementor elementor-2178 elementor-1252\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-015b0bd elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"015b0bd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b4aef3e\" data-id=\"b4aef3e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c5fa65 elementor-widget elementor-widget-heading\" data-id=\"9c5fa65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exchange and Return\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-a5faf74 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a5faf74\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3302f91\" data-id=\"3302f91\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3aa6dc3 elementor-widget elementor-widget-heading\" data-id=\"3aa6dc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exchange and Return\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5473b66 elementor-widget elementor-widget-text-editor\" data-id=\"5473b66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"59\" data-end=\"285\">At Elite Yemeni Agate, your satisfaction is our top priority. We strive to provide high-quality products and ensure your complete satisfaction with your shopping experience. If you are not satisfied for any reason, we are ready to assist you. Please refer to the return and exchange policy outlined below.     <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-503a847 elementor-widget elementor-widget-heading\" data-id=\"503a847\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5d43d9 elementor-widget elementor-widget-text-editor\" data-id=\"c5d43d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"58\" data-end=\"231\">We offer a 15-day period for returns or exchanges. If you are not completely satisfied with your purchases, you can return the product within this period and receive a refund, subject to the following conditions:   <\/p><ul data-start=\"232\" data-end=\"371\"><li class=\"\" data-start=\"232\" data-end=\"272\"><p class=\"\" data-start=\"234\" data-end=\"272\">The product must be in its original packaging.<\/p><\/li><li class=\"\" data-start=\"273\" data-end=\"327\"><p class=\"\" data-start=\"275\" data-end=\"327\">It should not have any breaks or obvious signs of use.<\/p><\/li><li class=\"\" data-start=\"328\" data-end=\"371\"><p class=\"\" data-start=\"330\" data-end=\"371\">It must be unused and free from any damage.<\/p><\/li><\/ul><p class=\"\" data-start=\"373\" data-end=\"446\">Please note that we do not accept return or exchange requests in the following cases:<\/p><ul data-start=\"447\" data-end=\"629\"><li class=\"\" data-start=\"447\" data-end=\"496\"><p class=\"\" data-start=\"449\" data-end=\"496\">More than 15 days have passed since the order was received.<\/p><\/li><li class=\"\" data-start=\"497\" data-end=\"542\"><p class=\"\" data-start=\"499\" data-end=\"542\">Products that are engraved or customized per the customer&#8217;s request.<\/p><\/li><li class=\"\" data-start=\"543\" data-end=\"579\"><p class=\"\" data-start=\"545\" data-end=\"579\">Items made specifically to order.<\/p><\/li><li class=\"\" data-start=\"580\" data-end=\"629\"><p class=\"\" data-start=\"582\" data-end=\"629\">Rings that have been resized from their original size.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9132327 elementor-widget elementor-widget-heading\" data-id=\"9132327\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Who Pays for Return Shipping\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e88d7a elementor-widget elementor-widget-text-editor\" data-id=\"1e88d7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"93\" data-end=\"144\"><strong data-start=\"93\" data-end=\"142\">Elite Yemeni Agate covers shipping costs in the following cases:<\/strong><\/p><ul data-start=\"145\" data-end=\"264\"><li class=\"\" data-start=\"145\" data-end=\"183\"><p class=\"\" data-start=\"147\" data-end=\"183\">Receiving a damaged product or one with a defect.<\/p><\/li><li class=\"\" data-start=\"184\" data-end=\"228\"><p class=\"\" data-start=\"186\" data-end=\"228\">Receiving a product that differs from the specified description.<\/p><\/li><li class=\"\" data-start=\"229\" data-end=\"264\"><p class=\"\" data-start=\"231\" data-end=\"264\">Receiving an order that is not the one you selected.<\/p><\/li><\/ul><p class=\"\" data-start=\"266\" data-end=\"338\"><strong data-start=\"266\" data-end=\"336\">Aside from that, the customer bears the shipping costs, including in the following cases:  <\/strong><\/p><ul data-start=\"339\" data-end=\"407\"><li class=\"\" data-start=\"339\" data-end=\"378\"><p class=\"\" data-start=\"341\" data-end=\"378\">Changing your mind after completing the purchase.<\/p><\/li><li class=\"\" data-start=\"379\" data-end=\"407\"><p class=\"\" data-start=\"381\" data-end=\"407\">Choosing the wrong ring size.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef4ede1 elementor-widget elementor-widget-heading\" data-id=\"ef4ede1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Error\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92da693 elementor-widget elementor-widget-text-editor\" data-id=\"92da693\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you receive an incorrect product, we sincerely apologize for any inconvenience. Please contact our customer service team immediately. We will guide you through the process of returning the incorrect product and expedite the shipping process to ensure you receive the correct product as soon as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d59630e elementor-widget elementor-widget-heading\" data-id=\"d59630e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Duration of the Process\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-155e48e elementor-widget elementor-widget-text-editor\" data-id=\"155e48e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The duration of the return, exchange, or repair process may vary depending on the nature of the issue and your location. Rest assured, our team is committed to handling your request as quickly as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1003331 elementor-widget elementor-widget-heading\" data-id=\"1003331\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund Method\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d89b680 elementor-widget elementor-widget-text-editor\" data-id=\"d89b680\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>We process refunds to your original payment method.<\/strong><ul><li>Credit Card: Refunds typically take 3 to 5 business days to appear in your account.<\/li><li>PayPal: Refunds typically take 3 to 5 business days to appear in your account.<\/li><\/ul><\/li><\/ul><p> <\/p><ul><li><strong>Note: In some cases, we may not be able to refund your money to the original payment method. Accordingly, we will refund the amount to you through the following methods:<\/strong><ul><li>Payoneer<\/li><li>Direct Bank Transfer<\/li><li>Western Union<\/li><li>MoneyGram<\/li><li>Available Payment Methods<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-576a64b elementor-widget elementor-widget-heading\" data-id=\"576a64b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Handling Exchanges and Returns\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8893027 elementor-widget elementor-widget-text-editor\" data-id=\"8893027\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>If you have an issue with your product and would like to initiate a return, please contact us via email or WhatsApp with the details of your issue before sending the order to us.<\/li><li>Once we receive your request, we will provide you with the best and easiest solution for the exchange and return process.<\/li><li>After agreement, we will begin coordinating the return process with the shipping company.<\/li><li>Once we receive the returned product, the product will be assessed for any damage.<\/li><li>Once approved, the exchange or return process will be processed.<ul><li>Return Process: The refunded amount will be processed immediately.<\/li><li>Exchange Process: The difference in amount, if any, will be calculated, and the account will be settled. And shipping the exchanged order.<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3471830 elementor-align-right elementor-mobile-align-right elementor-widget elementor-widget-button\" data-id=\"3471830\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/eliteaqiq.com\/en\/%d8%a7%d8%aa%d8%b5%d9%84-%d8%a8%d9%86%d8%a7\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Exchange and Return Exchange and Return At Elite Yemeni Agate, your satisfaction is our top priority. We strive to provide high-quality products and ensure your complete satisfaction with your shopping experience. If you are not satisfied for any reason, we are ready to assist you. Please refer to the return and exchange policy outlined below. [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":2838,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-2178","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Exchange and Return - \u0627\u0644\u0646\u062e\u0628\u0629 \u0644\u0644\u0639\u0642\u064a\u0642 \u0627\u0644\u064a\u0645\u0627\u0646\u064a<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ycr.gzj.temporary.site\/website_bba29b24\/en\/\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644-\u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Exchange and Return - \u0627\u0644\u0646\u062e\u0628\u0629 \u0644\u0644\u0639\u0642\u064a\u0642 \u0627\u0644\u064a\u0645\u0627\u0646\u064a\" \/>\n<meta property=\"og:description\" content=\"Exchange and Return Exchange and Return At Elite Yemeni Agate, your satisfaction is our top priority. 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